Guest Services & Security
Paradise Valley Mall Shopper Info Line:
Paradise Valley Mall Guest Services is located in the Management Office, upstairs in the Food court. Representatives may be reached Monday through Friday 8:30am-5:30pm (hours are subject to change.)
Paradise Valley Mall Security operates 24-hours a day and patrols the mall property for your safety and assistance. For services including lost children/parents, lost and found, and customer escorts to your vehicle, contact Paradise Valley Mall Security at (602) 996-7260.
The following services are available at in the Management Office.
~ Mall Event Information
~ Directory of Stores
~ Fax & Copy Services
~ Mall Employment Listings
~ Retailer Coupons & Specials
~ Complimentary Wheelchairs (with a valid ID)
Paradise Valley Mall Children's Play Area
The Play Area, located in JCPenney Court, is an active and educational playground for pre-schoolers open during regular mall hours and is available for children & parents all year round! Children can run beneath the branches of the enchanted tree; play with several "friends" they can jump, crawl, and climb all over ;and slip down the many slides available!
(Maximum height is 42". Children must be monitored by a parent/guardian. The Play Area is closed from 2pm-3pm for cleaning.
The Coca-Cola Indoor Carousel
Get out of the heat and head inside for some fun! The Carousel is located in the Food Court and is open during these hours: Monday - Friday 11am - 7 pm, Saturday 10am - 9 pm and Sunday 11am - 6pm. Holiday hours may vary. Admission is $2 per child per ride.
The Family Restrooms are located near JCPenney Court. These facilities offer private nursing rooms, baby changing areas, and individual bathrooms.
Paradise Valley Mall now offers free wireless internet to our guests and is accessible in the Food Court.
Paradise Valley Mall opens at 6am everyday for mall walking.
Paradise Valley Mall Security
Paradise Valley Mall Security operates 24-hours a day and patrols the mall property for your safety and assistance. For services including lost children/parents, lost and found, and customer escorts to your vehicle, contact Paradise Valley Mall Security at (602) 996-7260. \
Click HERE for Paradise Valley Mall’s Code of Conduct.
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